Shipping policy

Shipping Policy

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Time

Estimated delivery time is 6–14 business days after processing, depending on your location and carrier conditions.

Please note that shipping times are estimates and not guaranteed.

Tracking Information

Once your order has shipped, you will receive a tracking number via email.
Tracking updates may take 2–5 days to appear in the carrier’s system.

Delays & Exceptions

While we strive to deliver all orders within the estimated timeframe, delays may occur due to factors outside our control, including but not limited to:

  • High demand periods

  • Carrier delays

  • Customs processing (if applicable)

  • Weather or logistical disruptions

By placing an order, you acknowledge and accept that shipping delays may occur.

Incorrect Address Disclaimer

It is the customer’s responsibility to ensure that the shipping address is entered correctly.
We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Stolen Packages

We are not responsible for lost or stolen packages once they are marked as delivered by the carrier.
If your package is marked delivered but not received, please contact your local carrier or shipping provider.

Order Changes & Cancellations

Orders can only be modified or canceled within 12 hours of placing the order.
After this window, your order may already be processed and cannot be changed.

Contact Us

If you have any questions regarding your order, please contact our support team at:
J2MESAJR@OUTLOOK.COM

By placing an order, you agree to the terms outlined in this Shipping Policy.